We encourage patients to make us the first port of call regarding any eye care issues. We know your eyes and have the expertise and equipment to diagnose and treat most emergencies.

We are also keen to ensure we alleviate pressure on the NHS where possible. Whether or not you are a patient, you can access our NHS funded emergency eye care.

Emergency eye care within practice opening hours:

If your emergency occurs during normal opening hours then please call us on 01505 341259. One of our team will take your details and ask you a series of relevant questions. You may then be directed to an optometrist who will be able to advise. A phone call is preferable to an email to ensure that it comes to the immediate attention of our team. If we need to see you, we will offer you an appointment at an appropriate time. Emergency eye care is available during normal practice opening hours for anyone who needs assistance.

Emergency eye care outwith practice hours:

In the unlikely event that we cannot see you or find an alternative appointment, or if you need emergency eyecare outwith opening hours, you can call NHS 24 on 111 for further advice.